Privacy Policy

Privacy Policy

At Garage Door Maintenance Tacoma, we are committed to maintaining the privacy and security of your personal data. This Privacy Policy explains our practices regarding the collection, storage, access, and processing of your personal information in accordance with various privacy laws, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s General Data Protection Law (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy is applicable to all interactions with our services, including our website at https://garage-door-maintenance-tacoma.easygaragefix.com, applications, services, and products. Please be aware that this privacy policy does not cover data collected by third-party platforms, applications, products, or services that you may access through links on our platform, each of which has its own privacy policies.

Processing Activities

Our processing activities under this Privacy Policy include your interactions with us when:

  • You use our applications and services as an authorized user.
  • You visit our websites linked to this Privacy Statement.
  • You receive communications from us, such as newsletters, emails, calls, or texts/SMS.

Personal Data Collection

We collect a range of personal data to provide and improve our services. This includes but is not limited to:

  • Account Information: Your username, password, and contact details.
  • Payment Information: Payment card details and billing information.
  • Financial Information: Details related to transactions and purchases.
  • Mobile Device Identifiers: Unique identifiers associated with your device.
  • Location Data: Information on your physical location.
  • Feedback: Your opinions, preferences, and feedback regarding our services.
  • Social Media Information: Profile information when you interact with us through social media platforms.
  • Product Information: Details about the products or services you use or inquire about.

We collect this data through various means, including user input during account creation or service use, interactions with our services, and automated technologies like cookies and tracking tools. We may also receive personal data from third parties, subject to their privacy policies and practices.

Cookies

Our website uses cookies to enhance your experience and for analytics purposes. These cookies help us understand how our site is used and enable us to improve its performance. Cookies serve various functions, including:

  • Strictly Necessary Cookies: Essential for navigating our website and using its features.
  • Preference Cookies: Help remember your settings and preferences.
  • Analytics Cookies: Provide insights into how our website is performing and user behavior.

You can control non-essential cookies through our dedicated Cookie Manager, where you can adjust your preferences.

Retention and Deletion

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the purpose has been fulfilled or the retention period has expired, we will delete or anonymize your data in a secure manner.

Security Measures

Protecting your personal data is a top priority for us. We implement organizational and security measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. This includes the use of encryption in our communications and working with secure third-party processors.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal data from children under this age. If we become aware that we have collected personal data from a child under 18 without verification of parental consent, we will take steps to remove that information from our storage.

Your Rights

Depending on your jurisdiction, you may have certain rights with respect to your personal data, including the right to:

  • Access and receive a copy of your personal data.
  • Request correction of any inaccurate or incomplete data.
  • Request deletion of your personal data, subject to certain exceptions prescribed by law.
  • Object to or restrict processing of your personal data under certain circumstances.
  • Exercise your data portability rights, which allows you to obtain and reuse your personal data for your own purposes across different services.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us at [email protected] or through written correspondence to the address provided on our website. We are committed to addressing your concerns and ensuring your privacy is respected.

This Privacy Policy may be updated from time to time to reflect changes in our practices or as required by law. We encourage you to review this policy regularly for any changes.